- Valid only if you purchase xToolCare within one month of the machine order being delivered.
- 2 warranty events cover the machine failure and damage during normal use or due to an accident. (Cover nearly 90% of machine failures)
- 2-way free shipping gets your faulty machine repaired hassle-free.
- 12 hour quick response to all your software and hardware problems.
- 1-on-1 expert service makes you feel at ease.
- 12 months effective warranty period after your standard warranty expires.
2 Warranty Events, Cost Effective
The warranty events cover nearly 90% of machine failure and damage. xToolCare for M1 can help you save up to 80%.
Full Coverage, Software & Hardware
No matter whether it is a hardware or software problem, xToolCare guarantees to keep you at ease with a professional and quick reply.
Free Two-Way Shipping, Hassle-Free
Two-way free shipping helps you to deal with the issues hassle-free. xTool customer service department gets everything right for you.
*Free two-way shipping is open to US non-remote areas now. For other countries and regions, free return shipping is provided.
Technical support priority helps you better and quicker fix the machine failures. xTool after-sales team will respond to your request within 12h (excluding holidays).
| Product | Warranty Parts | Details | Warranty Period with xToolCare | Warranty Period without xToolCare |
|---|---|---|---|---|
| xTool M1 |
Main Parts | PCB, Motor, Laser Module, Camera, Guide Rail, Rotary Attachment (If Included), etc. | 24 Months | 12 Months |
| xTool M1 | Wearing Parts |
Power Adapter, Timing Belt, Blade Holder. |
6 Months | 3 Months |
| xTool M1 | Consumables & Accessories |
Power Cable, USB Cable, Processing Material, Smoke Exhaust Pipe, User Manual, Packaging, Point Blade, Screwdriver, Base Plate, Rotary Attachment Cable (If Included), Rotary Attachment Risers (If Included), Cutting Mat, etc. | Not Covered | Not Covered |
